Question 1

What exactly is AI visibility?

Accepted Answer

When customers ask ChatGPT-style assistants who the best service provider is in their city, the AI recommends a handful of businesses by name. AI visibility is whether, and how often, your business is one of them.

Question 2

Is the free scan really free?

Accepted Answer

Yes. No signup, no credit card. You get a full report with a permanent link. Continuous weekly monitoring and improvement plans are also free during the open beta.

Question 3

Which AI models do you check?

Accepted Answer

Each scan queries multiple leading large language models and breaks results down per model. Model coverage expands as new assistants gain consumer adoption.

Question 4

Can you guarantee AI assistants will recommend my business?

Accepted Answer

No. Nobody can honestly guarantee that. We provide measurement, monitoring, and proven best practices that increase your chances over time.

Question 5

How is this different from SEO tools like Ahrefs or Semrush?

Accepted Answer

Those tools track Google rankings. We track AI recommendations, a different channel with different mechanics.

Question 6

What is your refund policy?

Accepted Answer

During the open beta all monitoring plans are free, so there is nothing to refund. Once paid plans launch, they will come with a 14-day no-questions-asked money-back guarantee.

Question 7

Why doesn't ChatGPT know my business exists?

Accepted Answer

Usually one of three reasons: your website blocks AI crawlers in robots.txt, your business has thin or inconsistent information across the web, or you simply have fewer citations and reviews than the competitors AI names instead. Run a free AI visibility scan to see exactly what ChatGPT-class AI models say when customers ask for your type of business in your area.

Question 8

Which AI assistants matter most for local businesses?

Accepted Answer

Focus on ChatGPT (the largest consumer AI), Google's AI Overviews and Gemini (embedded in search, where local intent lives), and Perplexity (fast-growing for research-style queries like "best plumber near me"). Claude and Microsoft Copilot matter in some markets too. Each pulls from different sources and can give different answers. Geovory currently measures leading large language models via API — the same kind of technology behind these assistants — and the fixes that improve AI visibility (consistent listings, fresh reviews, a crawlable site) are the same ones the other assistants reward.

Question 9

Should I block AI crawlers like GPTBot from my website?

Accepted Answer

For most local businesses, no. Blocking GPTBot, ClaudeBot, PerplexityBot, or Google-Extended prevents those AI systems from reading your site, which makes it harder for them to describe or recommend you accurately. Blocking makes sense for publishers protecting paid content, but if you want customers, AI crawler access is free exposure. Check your robots.txt — many sites block AI bots without realizing it.

Question 10

How long does it take to improve AI visibility?

Accepted Answer

Expect 30–90 days for meaningful movement. Some changes register fast — fixing robots.txt, correcting business listings, and adding FAQ content can influence live-retrieval engines like Perplexity within weeks. Reputation-driven changes, like building review volume and earning mentions, compound over one to three months. Continuous monitoring shows which actions actually moved your mentions, so you invest in what works.

Question 11

Can I just ask ChatGPT about my business myself?

Accepted Answer

You can, but a single manual check is misleading. AI answers vary by phrasing, location, session, and model version — asking once shows one possible answer out of many. Proper monitoring tests dozens of realistic customer prompts across multiple AI engines on a schedule, tracks changes over time, and benchmarks you against named competitors. That's the difference between anecdote and measurement.

Question 12

What is an AI visibility score?

Accepted Answer

An AI visibility score summarizes how often your business appears across a standardized set of customer-style prompts run against major AI assistants. It typically factors in mention rate, ranking position within recommendations, sentiment of the description, and coverage across engines. The score itself matters less than the trend: it turns invisible AI behavior into a number you can track monthly and act on.

Question 13

Do AI assistants make things up about businesses?

Accepted Answer

Sometimes, yes. AI models can state wrong hours, outdated addresses, discontinued services, or confuse you with a similarly named company — these are called hallucinations. They usually stem from stale or conflicting data across the web. Monitoring catches these errors so you can fix the source: update your listings, correct your website, and publish authoritative content the AI can rely on.

Question 14

How much does AI visibility monitoring cost?

Accepted Answer

Geovory starts with a free scan that shows what major AI assistants currently say about your business. During the open beta, the Monitor plan (weekly re-scans, competitor tracking, change alerts) and the Optimize plan (prioritized action plan, monthly content recommendations) are free as well. Planned post-beta pricing is $29/month for Monitor and $99/month for Optimize — a fraction of typical SEO retainers, covering a channel most competitors ignore.

Question 15

Can I use Geovory for multiple businesses or agency clients?

Accepted Answer

Each plan covers one business. Agencies typically run one plan per client — each gets its own private dashboard, weekly scans and shareable report links (use your browser's Print to PDF for client-ready deliverables). For multi-client pricing, consolidated invoicing or anything bespoke, email support@zalize.com and we'll set it up.

Question 16

Do I need to install anything or change my website to get scanned?

Accepted Answer

No. The scan works entirely from the outside — we ask the AI assistants about your business and audit your public website, just like a customer or an AI crawler would. Nothing to install, no code snippet, no site access needed. Only when you act on the fix prescriptions do you (or your web person) touch your site.

Question 17

Which languages and countries does Geovory support?

Accepted Answer

The product ships in six languages — English, Spanish, German, French, Portuguese and Chinese — and every prompt can be assigned its own country, so the AIs are asked the way local buyers actually ask. Reports and dashboards work for businesses anywhere; prompt phrasing simply follows the market you sell in.

Question 18

Who can see my report and dashboard?

Accepted Answer

Your monitoring dashboard is private to your account. Each scan report gets a permanent link that is only reachable by people you share it with — it isn't listed or indexed anywhere by us. Share it with your team or clients, or keep it to yourself.

Question 19

Can I see the product before signing up?

Accepted Answer

Yes — and without talking to sales. We publish a read-only demo dashboard on a real demo business and a permanent sample report, so you can inspect exactly what you'd get before entering a single detail.

Question 20

What is GEO (Generative Engine Optimization)?

Accepted Answer

GEO is the practice of improving how generative AI assistants describe and recommend your business — the AI-era counterpart of SEO. It spans being retrievable (crawlable pages, llms.txt, structured data), being credible (reviews, citations, consistent listings), and measuring the outcome. Geovory handles the measurement and tells you which GEO actions to take next.

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